You can try a new USB cable to see if that fixes the issue. If changing the printer settings doesn't resolve the issue, it may be a faulty USB cable or bad interface card on the printer. ![]() Click on Printer Properties, and under the Ports tab, make sure the printer is under the correct type of port. To check this, find the printer (located under Control Panel > Devices and Printers on your computer), and right click the printer. If installing the new drivers doesn't resolve the issue, the next issue to check is the interface type selected in printer settings. Plug the printer back into your computer, and see if its recognized. ![]() Drivers can be located on the drivers page of our website, or on the product page, under the Downloads tab. This can be used to either reset the device, or simply print out its current settings. On Epson Ethernet printers, there is a small reset button on the back. Try uninstalling the current driver, and downloading the correct one. So in my case, I would need to give my Epson printer an IP address starting with 10.0.0, but with a unique number for the 4th octet. The easiest issue to check is the drivers. ![]() ![]() This can be caused by a faulty USB cable, bad interface card on the printer, improper interface type selected in the printer settings or having the wrong driver installed on the computer.
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